Managing Quality: Integrating the Supply ChainPrentice Hall, 2010 - 519 من الصفحات Managing Qualityis a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement. Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System For quality control managers and/or anyone interested in greater quality management. |
المحتوى
Understanding Quality Concepts | 1 |
Differing Perspectives on Quality 2 | 23 |
FedEx Managing Quality Day and Night | 27 |
حقوق النشر | |
40 من الأقسام الأخرى غير ظاهرة
طبعات أخرى - عرض جميع المقتطفات
Managing Quality: Integrating the Supply Chain <span dir=ltr>S. Thomas Foster</span> لا تتوفر معاينة - 2010 |
عبارات ومصطلحات مألوفة
activities Amgen analysis approach assessment audits benchmarking chapter check sheet company's competitive components concept control charts control limits Corporation costs customer requirements customer satisfaction customer service defective Deming Deming Prize develop diagram dimensions discussed employees engineering European Quality Award evaluation example factors failure FedEx feedback Figure firms FMEA focus focused function goals identify implementation important improving quality inspection internal involves Japanese leader leadership levels Look at Quality manufacturing measures ment operations organization organizational Pareto analysis Pareto chart performance poka-yoke problems process charts process map Quality Award quality control quality improvement quality management quality-related relationship reliability response service quality SERVQUAL Six Sigma Solectron specification standard statistical statistical process control steps strategic planning suppliers supply chain supply chain management Table Taguchi Taguchi method target tion variables