Leadership: Succeeding in the Private, Public, and Not-For-Profit Sectors
Whether in the for-profit, not-for-profit, or government sector, organizations today face tough new challenges posed by changing global and domestic environments using diverse workforces. Leaders have to practice different styles appropriate to more complex and dynamic situations than ever before. They need to inspire trust, gain credibility, and implement innovations through others while remaining flexible and adaptable.
The contributors to this comprehensive volume seek to define exactly what leadership is or should be, and how to effectively develop it. Guided by a unique framework that looks at leadership across different sectors and functions, they examine what they view as the major leadership challenges in highly visible for-profit, not-for-profit, and government organizations throughout the world. Their insights will prove equally useful as a general survey of leadership problems and solutions for executive policy makers, as well as a text for advanced undergraduate and graduate students.
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What does a marketing orientation mean to regulated utilities ? What are the implications for employees and managers ? Does regulatory oversight apply , or should the market drive the level of customer satisfaction demanded of and met ...
A means of sharing customer information among the various operations within the utility might involve rapid and detailed information between a call center and field operations in the case of service interruptions , or when field ...
The use of psychographics , benefit and behavioral motivations , are means to better understand customers and develop an appropriate marketing mix ( products , pricing , promotion , and placement or distribution ) .
These are effective means of engaging managers throughout the business with customers . This precept , however , calls for more rigorous involvement with the customer . It means that an ongoing system for obtaining customer feedback is ...
THE ORGANIZATIONAL CULTURE CHANGE CHALLENGE What do we mean by " organizational culture change ? " To begin to answer that we need to define " organizational culture . " Schein ( 1985 , 494 ) defines culture as " a pattern of basic ...
ما يقوله الناس - كتابة مراجعة
REFORMING WALL STREET Challenges for Financial Leaders in Publicly Traded Firms
BEYOND WALL STREET Leadership Challenges Unique to Small Private Companies and Entrepreneurial Firms
KNOWLEDGE MANAGEMENT LEADERSHIP CHALLENGES Coping with Mental Models and Operationalizing Knowledge Management Strateg...
LEADERSHIP IN NOTFORPROFIT ORGANIZATIONS
LEADERSHIP IN A NOTFORPROFIT WORLD A Mixed Toolbox
THE CHALLENGES OF INTERPERSONAL RELATIONSHIPS EMPLOYEE DISCIPLINE AND LEADERSHIP EFFECTIVENESS IN RELIGIOUS ...
WHAT THE NEW NONPROFIT LEADERS SHOULD LEARN ABOUT FINANCE Beyond Fundraising and Accounting
LEADERSHIP ACROSS MULTIPLE ORGANIZATIONAL CONTEXTS
DEVELOPMENTALSERVANT LEADERSHIP FOR HUMAN RESOURCE PROFESSIONALS
ENGAGING PEOPLES PASSION Leadership for the New Century
HRMINDED LEADERSHIP Five Critical Areas of Focus for Contemporary Organizational Leaders
LEADERS SPEAK Success and Failure in Their Own Words
WORLDVIEW AND GLOBAL LEADERSHIP
WHAT GOOD IS THIS TO ME? Managerial Implications of Global Leadership Research
TEAMBASED LEADERSHIP AND CHANGE IN THE CHRISTIAN CHURCH
LEADERSHIP IN GOVERNMENT ORGANIZATIONS
NOTES FROM THE BELLY OF THE BEAST Leadership Challenges in the Federal Government
THE ACHIEVEMENTS AND CHALLENGES OF MILITARY LEADERSHIP
LEADERSHIP CHALLENGES IN EDUCATION Improving Administrative Decision Making
LEADERSHIP CHALLENGES IN LOCAL GOVERNMENT Economic Development Financial Management and Ethical Leadership
NEW RULES FOR A NEW CENTURY Help for Management and Leadership in This New Global Century
RESTORING ETHICS CONSCIOUSNESS TO ORGANIZATIONS AND THE WORKPLACE Every Contemporary Leaders Challenge Ronald R Sims
ABOUT THE AUTHORS