Leadership: Succeeding in the Private, Public, and Not-for-profit SectorsThe contributors to this wide-ranging volume seek to define exactly what leadership is or should be, and how to effectively develop it. Guided by an unusual framework that looks at leadership across different sectors and functions, they examine what they view as the major leadership challenges in highly visible for-profit, not-for-profit, and government organizations throughout the world. Their insights will prove equally useful as a general survey of leadership problems for executive policy makers, and for undergraduate and graduate students in the specific fields examined in the text. |
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الصفحة 12
For example , in customer operations , a performance standard might be to answer 90 percent of calls to its call center within forty seconds . An example in electric operations is not to exceed average customer interruption duration of ...
For example , in customer operations , a performance standard might be to answer 90 percent of calls to its call center within forty seconds . An example in electric operations is not to exceed average customer interruption duration of ...
الصفحة 164
For example , the department reported meeting its goal for distributing food nutrition education information to low - income Americans . USDA's FY 2002 departmental performance plan contains general strategies for achieving this outcome ...
For example , the department reported meeting its goal for distributing food nutrition education information to low - income Americans . USDA's FY 2002 departmental performance plan contains general strategies for achieving this outcome ...
الصفحة 399
For example , the company's field marketing representatives try to determine what is right for the doctor and the ... of lip service to ethics and values , but what is more important is to put them into action and to act as examples .
For example , the company's field marketing representatives try to determine what is right for the doctor and the ... of lip service to ethics and values , but what is more important is to put them into action and to act as examples .
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المحتوى
3 | 20 |
Coping with Mental | 65 |
Improving Administrative | 195 |
حقوق النشر | |
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عبارات ومصطلحات مألوفة
ability accountability achieve actions activities approach balanced become behavior beliefs better building capital challenges chapter church commitment competence competitive continue core corporate create critical culture decision direction economic educational effective employees engaging establish ethical example executive expectations experience face firm focus future goals HR professionals human important improve increase individual industry integrity internal involved issues knowledge lead leaders leadership learning lives means measures meet ment military ministry mission moral nonprofit operations opportunities organization organizational performance planning political positive practices principles problems programs relationships requires responsibility role serve shared skills social society spiritual strategic success things tion understand United utility values vision York