Leadership: Succeeding in the Private, Public, and Not-for-profit SectorsThe contributors to this wide-ranging volume seek to define exactly what leadership is or should be, and how to effectively develop it. Guided by an unusual framework that looks at leadership across different sectors and functions, they examine what they view as the major leadership challenges in highly visible for-profit, not-for-profit, and government organizations throughout the world. Their insights will prove equally useful as a general survey of leadership problems for executive policy makers, and for undergraduate and graduate students in the specific fields examined in the text. |
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الصفحة 12
usually a " customer service " or " customer operations " element that interfaces directly with customers on billing and service issues and is too often seen as having sole " customer responsibility . " The " operating end " of the ...
usually a " customer service " or " customer operations " element that interfaces directly with customers on billing and service issues and is too often seen as having sole " customer responsibility . " The " operating end " of the ...
الصفحة 14
Another is to have senior managers from the operating areas visit with customers to hear , firsthand , customer ... has not trained employees or incorporated such information - gathering techniques in their operations , or simply deems ...
Another is to have senior managers from the operating areas visit with customers to hear , firsthand , customer ... has not trained employees or incorporated such information - gathering techniques in their operations , or simply deems ...
الصفحة 224
A second form of planning should take place in the review of operations . Changes should be implemented where needed . From time to time government leaders must take a step back and look at how the entire local government organization ...
A second form of planning should take place in the review of operations . Changes should be implemented where needed . From time to time government leaders must take a step back and look at how the entire local government organization ...
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المحتوى
3 | 20 |
Coping with Mental | 65 |
Improving Administrative | 195 |
حقوق النشر | |
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عبارات ومصطلحات مألوفة
ability accountability achieve actions activities approach balanced become behavior beliefs better building capital challenges chapter church commitment competence competitive continue core corporate create critical culture decision direction economic educational effective employees engaging establish ethical example executive expectations experience face firm focus future goals HR professionals human important improve increase individual industry integrity internal involved issues knowledge lead leaders leadership learning lives means measures meet ment military ministry mission moral nonprofit operations opportunities organization organizational performance planning political positive practices principles problems programs relationships requires responsibility role serve shared skills social society spiritual strategic success things tion understand United utility values vision York
معلومات المراجع
| العنوان | Leadership: Succeeding in the Private, Public, and Not-for-profit Sectors |
| المُحررون | Ronald R. Sims, Scott A. Quatro |
| الإصدار | مزود بصور توضيحية |
| الناشر | M.E. Sharpe, 2005 |
| أصلي من | مكتبات جامعة "جورجيا" |
| الكتب ذات التنسيق الرقمي | 18 تشرين الأول (أكتوبر) 2022 |
| رقم ISBN (الرقم الدولي المعياري للكتاب) | 0765614294, 9780765614292 |
| عدد الصفحات | 427 من الصفحات |
| تصدير الاقتباس | BiBTeX EndNote RefMan |