Leadership: Succeeding in the Private, Public, and Not-for-profit SectorsRonald R. Sims, Scott A. Quatro M.E. Sharpe, 2005 - 427 من الصفحات The contributors to this wide-ranging volume seek to define exactly what leadership is or should be, and how to effectively develop it. Guided by an unusual framework that looks at leadership across different sectors and functions, they examine what they view as the major leadership challenges in highly visible for-profit, not-for-profit, and government organizations throughout the world. Their insights will prove equally useful as a general survey of leadership problems for executive policy makers, and for undergraduate and graduate students in the specific fields examined in the text. |
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الصفحة 8
... utility industry . A customer focus and market orientation is critical to the success of the utility , if a regulated utility is to satisfy its regulators ( its surrogate for competitors ) and the customers it serves in a manner that ...
... utility industry . A customer focus and market orientation is critical to the success of the utility , if a regulated utility is to satisfy its regulators ( its surrogate for competitors ) and the customers it serves in a manner that ...
الصفحة 15
... utility . Continuous improvement and total quality management are meth- ods used to move the organization toward meeting and exceeding customer quality expectations . Manage for Profitability , Not for Sales Volume Regulated utilities ...
... utility . Continuous improvement and total quality management are meth- ods used to move the organization toward meeting and exceeding customer quality expectations . Manage for Profitability , Not for Sales Volume Regulated utilities ...
الصفحة 16
... utility , where there are no competitive delivery options . However , if we are managing for the future , relationship management may be key to the utility's long - term viability if and when alternative sources of energy become ...
... utility , where there are no competitive delivery options . However , if we are managing for the future , relationship management may be key to the utility's long - term viability if and when alternative sources of energy become ...
المحتوى
Leadership Challenges in | 157 |
Improving Administrative | 195 |
Leadership Across Multiple Organizational Contexts | 237 |
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