Business Process Change: Concepts, Methods, and Technologies
Varun Grover, William J. Kettinger
Idea Group Inc (IGI), 01/01/1995 - 687 من الصفحات
Corporations are undergoing massive restructuring efforts to cope with a changing competitive environment. Fundamental to these efforts is the redesign and change of business processes. While many organizations have gained considerable experience in business process change, basic questions remain unanswered. This book contains a carefully reviewed compilation of original contributions by internationally renowned consultants, practitioners, and researchers, all of whom have been intricately involved with business process reengineering (BPR). It clearly outlines BPR methods, techniques and tools and the role that information technology plays as a strategic enabler of BPR.
Business Process Reengineering Politics and
activities alternative analysis application approach architecture BPR projects business process reengineering business processes business rules chapter communication companies competitive complex component concept corporate cost create critical culture decision defined definition described detailed dynamic effective efforts enabling engineering entity environment evaluate example executives existing Figure firms flow focus functional given goals identify implementation important improvement increase individual industry information systems information technology innovation integration internal involved knowledge learning major manufacturing means measure ment methodology methods objectives operations organization organizational output performance planning problem radical redesign reduce reference relationships reporting represent response Review role selected shared stage strategy structure success systems planning task techniques tion understanding units
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