Interpersonal Skills: Goal-directed Behaviour at WorkThis book defines interpersonal skills as goal directed behaviours used in face to face interactions which are effective in bringing about a desired state of affairs. It offers a series of conceptual frameworks that can be used for reading behaviour, that is for diagnosing what is going on, and for deciding how to act. |
ما يقوله الناس - كتابة مراجعة
لم نعثر على أي مراجعات في الأماكن المعتادة.
المحتوى
2 | 7 |
Listening | 8 |
Listening to nonverbal messages | 31 |
1 | 35 |
8 | 48 |
Informationgetting | 60 |
2 | 63 |
3 | 83 |
1 | 154 |
Influencing | 155 |
3 | 163 |
Negotiating | 179 |
7 | 191 |
Working in groups | 208 |
3a Wheel pattern | 220 |
Managing relationships more effectively | 246 |
طبعات أخرى - عرض جميع المقتطفات
عبارات ومصطلحات مألوفة
ability able accept achieve action adopt alternative answer appear approach appropriate argues assertive assessment attempt attention audience aware behave behaviour better chapter client closed communication concessions considered context contribute decide decision dependent desired determine develop difficult discussed effective emotional encourage evidence example expect experience expression factors fail feel Figure give goals hand helper ideas identify important improve increase influence interaction interest interpersonal interpret interview involves kind lead less limit listener look manager meaning meeting negotiation non-verbal objective observe offer outcome party performance person position possible preparation presentation problem procedures questions range reference reflecting relationship respondent result role seeking signals situation skills social solution Sometimes speaker stage statement strategy suggests talking task tend things understanding
معلومات المراجع
| العنوان | Interpersonal Skills: Goal-directed Behaviour at Work People and Organizations Series |
| المؤلف | John Hayes |
| المُحرر | John Hayes |
| الإصدار | مزود بصور توضيحية, معاد طباعته |
| الناشر | Taylor & Francis, 1991 |
| رقم ISBN (الرقم الدولي المعياري للكتاب) | 0044454953, 9780044454953 |
| عدد الصفحات | 263 من الصفحات |
| تصدير الاقتباس | BiBTeX EndNote RefMan |