The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement

الغلاف الأمامي
Lawrence E. Susskind, Sarah McKearnen, Jennifer Thomas-Lamar
SAGE, 09‏/08‏/1999 - 1147 من الصفحات
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Whether you work in the corporate world, a nonprofit organization, or the government sector, you likely face the need to work with others to solve problems and make decisions on a daily basis. And you've undoubtedly been frustrated by how laborious and conflict-ridden such group efforts can be. At all levels--from neighborhood block associations to boards of directors of multinational corporations--the consensus building process is highly effective in an increasingly fragmented, contentious society. In addition, the old top-down methods such as Robert's Rules of Orders often prompt more problems then they solve. Consensus helps you to implement better, more creative solutions. It provides a winning alternative to top-down decision making--and even parliamentary procedure. By learning to build consensus, stakeholders come to understand and respect one another's perspectives. The consensus building process allows participants to find solutions and forge agreements that meet everyone's needs--and provides a meaningful basis for effective, long-range implementation of decisions. The Consensus Building Handbook provides a blueprint to help make the process work in your organization, including a practical, quick-reference Short Guide. Plus, you'll find in-depth commentary and seventeen case studies with in-depth commentaries to provide the theoretical basis for this approach. --From publisher's description.

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المحتوى

An Alternative to Roberts Rules of Order for Groups
3
A Complete Matrix
13
Helping an Ad Hoc Assembly Reach Agreement
20
Helping a Permanent Group or Organization Reach
35
Dealing with the Barriers to Consensus Building
55
Conducting a Conflict Assessment
99
Designing a Consensus Building Process
137
The Graphic Road Map
148
Implementing ConsensusBased Agreements
527
Visioning
557
Collaborative Problem Solving within Organizations
591
Evaluating Consensus Building
631
CASES AND COMMENTARIES
679
The Case of Mainport Schiphol
685
The Chelsea Charter Consensus Process
743
Building Consensus
773

Building Support for the Proposed Process Design
166
Assess the Situation
174
The Role of Facilitators Mediators and Other
199
Representation of Stakeholding Interests
241
The Problem of Ratification
272
Managing Meetings to Build Consensus
287
Producing Consensus
325
Joint FactFinding and the Use of Technical Experts
375
Making the Best Use of Technology
401
Dealing with the Press
435
Dealing with Deep Value Differences
463
Legal Issues in Consensus Building
495
San Francisco Estuary Project
801
Negotiating Superfund Cleanup at
859
An Experiment in Online Consensus Building
879
A Citys Vision Is Realized
951
A Case Study in Community Collaboration
985
Facilitating Statewide HIVAIDS Policies
1011
Finding Common Ground on Abortion
1031
The Gods Fellowship
1051
Building Consensus for Change within a Major
1065
Selected Bibliography
1087
About the Editors
1125
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نبذة عن المؤلف (1999)

Sarah McKearnan is a nationally recognized multiparty mediator/facilitator. She served as a Consensus Building Institute Senior Associate for five years, and is now an International Programme on the Management of Sustainability faculty member. She is also a trainer of negotiation simulations, consulting reports, and articles on the history and practice of dispute resolution in academic journals and magazines.

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