Consumer Psychology of Tourism, Hospitality and Leisure, المجلد 3

الغلاف الأمامي
CABI, 2004 - 368 من الصفحات
Annotation. Knowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, Australia in January 2003. Themes covered by the papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation.

من داخل الكتاب

الصفحات المحددة

المحتوى

Building Foundations for Understanding the Consumer Psychology of Tourism Hospitality and Leisure
1
Profiling the One and Twostar Hotel Guests for Targeted Segmentation Action a Descriptive Investigation of Risk Perceptions Expectations Disappoi...
11
The Influence of Consumers Emotions on their Service Product Evaluation
21
Validating a Guttmantype Social Distance Scale for Explaining Residents Attitudes towards Tourism
33
Motivation for Domestic Tourism a Case Study of the Kingdom of Saudi Arabia
51
Ecotourists Environmental Learning Opportunity as a Source of Competitive Advantage Are Ecotourism Operators Missing the Boat with their Adver...
65
Domestic Leisure Traveller Consumption Systems
75
Tourist Activity Planning in Congested Urban Tourism Environments Towards a Gametheoretic Model and Decision Support System
91
An Examination of the Antecedents and Consequences of Customer Satisfaction
189
Firsttime and Repeat Visitors to Orlando Florida a Comparative Analysis of Destination Satisfaction
203
Aristotelian Ethical Values within a TourismHospitality Industry Context
215
The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction
227
Profiling Airline Web Users a Segmentation Approach
237
Towards More Thorough Datadriven Segmentation in Tourism a Tracking Framework for Exploring Segment Development
245
Sustainable Tourism and Stakeholder Groups a Case Study of Colorado Ski Resort Communities
253
Cultural Determinants of Tourist Intention to Return
265

Comparing Firsttime and Repeat Visitors Activity Patterns in a Tourism Environment
103
A Study of Tourist Decision Processes Algarve Portugal
121
The Consumption of Association Convention Sites Preliminary Results from a Study of Site Choice
135
Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel
149
A Duality in Vacation Decision Making
161
A Model of Vacation Choice an Integration of Personality and Vacation Choice with Leisure Constraints Theory
169
Effects of Holiday Packaging on Tourist Decision Making Some Preliminary Results
181
Towards the Conceptualization of Tourism Destination Loyalty
275
Measuring Comparative Performance of Vacation Destinations Using Tourists Selfreported Judgements as an Alternative Approach
285
Crosscultural Behaviour Research in Tourism a Case Study on Destination Image
303
Journeys of the Imagination? The Cultural Tour Route Revealed
319
Index
333
حقوق النشر

طبعات أخرى - عرض جميع المقتطفات

عبارات ومصطلحات مألوفة

مقاطع مشهورة

الصفحة 68 - an educational activity which aims to reveal meanings and relationships through the use of original objects, by firsthand experience, and by illustrative media, rather than simply to communicate factual information.
الصفحة 258 - Over the past two decades, there has been a dramatic growth in the number of migrant workers.
الصفحة 68 - ... to provide every person with opportunities to acquire the knowledge, values, attitudes, commitment and skills needed to protect and improve the environment; - to create new patterns of behaviour of individuals, groups and society as a whole towards the environment.
الصفحة 47 - An Evaluation of the Bogardus Scale of Social Distance by the Method of Equal-Appearing Intervals.
الصفحة 69 - Content analysis is any technique for making inferences by objectively and systematically identifying specified characteristics of messages.
الصفحة 66 - ecotourism is nature-based tourism that involves education and interpretation of the natural environment and is managed to be ecologically sustainable'. The definition recognises that 'natural environment' includes cultural components and that 'ecologically sustainable' tourism involves an appropriate return to the local community and long-term conservation of the resource.
الصفحة 277 - ... with respect to one or more alternative brands out of a set of such brands...
الصفحة x - Faculty of Architecture, Building and Planning, Eindhoven University of Technology PO Box 513 5600 MB Eindhoven, The Netherlands...
الصفحة 103 - Group, Eindhoven University of Technology, PO Box 513, 5600 MB Eindhoven, The Netherlands; e-mail: CHJoh(a)bwk.

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