Cme,Communicate! W/Cd-Info 11eWadsworth, 2004 |
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الصفحة 124
... Listening is a key communication skill , yet less than 2 percent of us have had any formal listening training ( Listening Factoid , 2003 ) . Most of us can improve our listening skills . In her recent book , Judi Brownell ( 2002 ) ...
... Listening is a key communication skill , yet less than 2 percent of us have had any formal listening training ( Listening Factoid , 2003 ) . Most of us can improve our listening skills . In her recent book , Judi Brownell ( 2002 ) ...
الصفحة 125
... listening . Active listening requires us to use empathy , questioning , and paraphrasing so that we understand both the message content and the speaker's intent . Empathy Empathy is intellectually identifying with or vicariously ...
... listening . Active listening requires us to use empathy , questioning , and paraphrasing so that we understand both the message content and the speaker's intent . Empathy Empathy is intellectually identifying with or vicariously ...
الصفحة 132
... listening process is to critically analyze. Figure 6.1 Notes based on a lecture on listening Attend - focus □ Empathize Remember □ Repeat info . □ Take notes Evaluate Respond supportively Test Your Competence Listening to Remember ...
... listening process is to critically analyze. Figure 6.1 Notes based on a lecture on listening Attend - focus □ Empathize Remember □ Repeat info . □ Take notes Evaluate Respond supportively Test Your Competence Listening to Remember ...
المحتوى
INTERPERSONAL COMMUNICATION | 5 |
Communication Functions and Settings | 9 |
Chapter | 11 |
حقوق النشر | |
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access Skill Learning access Web Resource Action Step activity online appropriate behavior body motions CD-ROM to access chapter resources comfort complete this activity conflict Conversation and Analysis cultures describe discussion effective electronic EM communication emotional ethical evaluate example expectancy violation theory experience eye contact feedback feelings friends ideas identify important InfoTrac College Edition instance instant messaging instructor interaction Internet interpersonal communication interview Johari window language listening look main points meaning meet menu messages newsgroup nonverbal nonverbal communication norms Observe & Analyze paralanguage participants partner perceived perception person positive problem questions relationships resources for Chapter response résumé Review Quiz roles Select the chapter self-concept self-disclosure self-esteem share situation Skill Learning Activity social someone speaker specific statement stereotypes Susan talk Test Your Competence Thomson Higher Education tion topic understand verbal visual aids women words