Operations ManagementMichael Lewis, Nigel Slack Psychology Press, 2003 - 2160 من الصفحات Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field. |
المحتوى
Machines and Men | 3 |
A dynamic model of process and product innovation | 11 |
Link manufacturing process and product life cycles | 30 |
Control and evaluation in the innovation process the case of flexible manufacturing systems | 41 |
Technology in services | 62 |
Automation in a customer contact environment | 80 |
The new industrial engineering information technology and business process redesign | 97 |
Computer integration and catastrophic process failure in flexible production an empirical investigation | 124 |
Productservice development | 235 |
Product development past research present findings and future directions | 237 |
New product What separates winners from losers? | 273 |
Leadtime in automobile product development explaining the Japanese advantage | 296 |
Operationalizing the concept of concurrent engineering a case study from the US auto industry | 330 |
A practicecentered model of organization renewal through product innovation | 350 |
Core capabilities and core rigidities a paradox in managing new product development | 375 |
Integration and dynamic capability evidence from product development in automobiles and mainframe computers | 398 |
Beating Murphys Law | 147 |
Measuring and managing technological knowledge | 166 |
The right mindset for managing information technology | 187 |
Technological discontinuities and organizational environments | 201 |
Project scope and project performance the effect of parts strategy and supplier involvement on product development | 446 |
Designing and implementing new services the challenges of integrating service systems | 468 |
Servicescapes The impact of physical surroundings on customers and employees | 500 |
طبعات أخرى - عرض جميع المقتطفات
عبارات ومصطلحات مألوفة
activities analysis Ancona auto automation base behaviors business processes changeover Clark communication competence-destroying competence-enhancing competitive complex concept core capabilities corporate cost create cross-functional cross-functional teams dimensions effect employees environment environmental equipment evaluation example existing factors firm's firms focus Fujimoto function Harvard Business Harvard Business Review Harvard Business School hypothesis identified impact implementation important improvement industry information technology integration capability interaction International Data Corporation Japan Japanese knowledge learning machine mainframe computer major manufacturing measures ment minicomputers Murphy's Law Nissan operations organization physical planning plant platform team polyimide product and process product class product content product development product innovation production process project manager project scope prototype relationship responses role senior management service system servicescape significant skills specific stage Strategic Management strategy structure suggests technical tion users variables