The Consensus Building Handbook: A Comprehensive Guide to Reaching AgreementSAGE Publications, 09/08/1999 - 1176 من الصفحات This handbook on group decision-making for those wanting to operate in a consensus fashion stresses the advantages of informal, common sense approaches to working together. It describes how any group can put these approaches into practice, and relates numerous examples of situations in which such approaches have been applied. |
المحتوى
An Alternative to Roberts Rules of Order for Groups Organizations and Ad Hoc Assemblies That Want to Operate by Consensus | 3 |
Whats Wrong with Roberts Rules? | 5 |
A Complete Matrix | 13 |
Helping an Ad Hoc Assembly Reach Agreement | 20 |
Helping a Permanent Group or Organization Reach Agreement | 35 |
Dealing with the Barriers to Consensus Building | 55 |
Part II How to Build Consensus | 59 |
Chapter 1 Choosing Appropriate Consensus Building Techniques and Strategies | 61 |
Conducting a Media Assessment | 439 |
Dealing with the Press during and after a Process | 454 |
Conclusion | 459 |
Chapter 12 Dealing with Deep Value Differences | 463 |
Mediation Snake Oil? | 465 |
A Case Example | 479 |
Consensus Building in the Face of Value Differences | 489 |
Chapter 13 Legal Issues in Consensus Building | 495 |
Who Initiates and Who Designs a Process | 62 |
Determining Whether Consensus Building Is Appropriate | 67 |
Additional Issues to Consider Before Developing a Specific Consensus Strategy | 70 |
Structuring a Specific Consensus Process | 76 |
Summary | 97 |
Chapter 2 Conducting a Conflict Assessment | 99 |
The Practice of Confict Assessment | 101 |
How to Conduct a Conflict Assessment | 107 |
Identify the Parties to Be Interviewed | 108 |
Dilemmas and Debates in the Practice of Conflict Assessment | 130 |
Conclusion | 135 |
Chapter 3 Designing a Consensus Building Process Using a Graphic Road Map | 137 |
The Process Design Phase | 138 |
The Process Design Committee | 140 |
The Graphic Road Map | 148 |
Typical Agenda Flow for a Process Design Committee | 152 |
Building Support for the Proposed Process Design | 166 |
Conclusion | 167 |
Chapter 4 Convening | 169 |
Roles | 170 |
Two Examples | 171 |
Assess the Situation | 174 |
Identify and Engage Participants | 185 |
Locate the Necessary Resources | 190 |
Plan and Organize the Process | 195 |
Conclusion | 197 |
Chapter 5 The Role of Facilitators Mediators and Other Consensus Building Practitioners | 199 |
Use of Convening Facilitation Mediation and Dispute Systems Design in Consensus Building | 201 |
Core Tasks of Consensus Building Practitioners | 218 |
Selecting a Consensus Building Practitioner | 230 |
Conclusion | 238 |
Chapter 6 Representation of Stakeholding Interests | 241 |
Practice Problems | 245 |
The Problem of Ratification | 272 |
Chapter 7 Managing Meetings to Build Consensus | 287 |
The Value of FacetoFace Meetings | 289 |
Setting Up for Success | 292 |
Attitudes Behaviors and Tools | 305 |
After the Meeting | 321 |
Conclusion | 322 |
Chapter 8 Producing Consensus | 325 |
An Analytic Framework | 327 |
Applying the Strategies to Produce Consensus | 337 |
Conclusion | 371 |
Chapter 9 Joint FactFinding and the Use of Technical Experts | 375 |
Advantages of Joint FactFinding | 377 |
When to Use Joint FactFinding Procedures | 380 |
Who Does the FactFinding? | 386 |
Steps in a Joint FactFinding Process | 391 |
Obstacles to Effective Joint FactFinding | 397 |
Conclusion | 398 |
Chapter 10 Making the Best Use of Technology | 401 |
Dissemination of and Access to Written Documents | 403 |
Discussion Debate and Deliberation | 410 |
Analysis | 417 |
ComputerBased DecisionMaking Technologies | 423 |
Drafting Written Documents | 425 |
Conclusion | 428 |
Chapter 11 Dealing with the Press | 435 |
The Extremes of Media Coverage | 437 |
Relationship to Government Agencies and the Courts | 497 |
Procedural Requirements Imposed by Laws and Regulations | 502 |
Substantive Restrictions on the Power of Government Representatives | 505 |
Disclosure Requirements and Confidentiality Protections | 510 |
Liability Issues | 515 |
Implementation and Enforcement Considerations | 517 |
Conclusion | 522 |
Chapter 14 Implementing ConsensusBased Agreements | 527 |
The Challenge of Implementation | 528 |
Getting to the Table | 532 |
At the Table | 541 |
Closing the Deal | 548 |
Moving Forward | 551 |
Conclusion | 553 |
Chapter 15 Visioning | 557 |
The Benefits and Pitfalls of Visioning | 560 |
The Preconditions for CommunityWide Visioning | 561 |
The Phases of CommunityWide Visioning | 562 |
Beyond the CommunityWide Approach | 581 |
Lessons and Principles for CommunityWide Visioning | 588 |
Chapter 16 Collaborative Problem Solving within Organizations | 591 |
ConsensusBased Decision Making in Organizations | 594 |
Consensus Building and Dispute Resolution Systems Design | 603 |
Roles of Leaders and Managers in Consensus Building | 619 |
Conclusion | 628 |
Chapter 17 Evaluating Consensus Building | 631 |
What Consensus Building Can Accomplish | 634 |
Existing Evaluations of Consensus Building | 636 |
The Challenge of Evaluating Consensus Building | 638 |
Complexity Science as the Basis for a New Evaluation Framework | 642 |
Criteria for Evaluating Consensus Building | 647 |
Evaluation Options | 654 |
Gathering and Analyzing Data | 662 |
Who Should Conduct an Evaluation | 670 |
Concluding Comments | 671 |
Part III Cases and Commentaries | 677 |
Introduction to the Cases and Commentaries | 679 |
The Case of Mainport Schiphol | 685 |
Four Maine Towns Tackle a Public Health Mystery | 711 |
Case 3 The Chelsea Charter Consensus Process | 743 |
Building Consensus for Regional Agreements in the Hartford Area | 773 |
Case 5 San Francisco Estuary Project | 801 |
Reflections on the New York Bight Initiative | 829 |
Case 7 Negotiating Superfund Cleanup at the Massachusetts Military Reservation | 859 |
An Experiment in Online Consensus Building | 879 |
The Native American Experience | 901 |
Negotiating the Future of Haida Gwaii British Columbia | 923 |
A Citys Vision Is Realized | 951 |
A Community Plan Meets the Real World | 969 |
A Case Study in Community Collaboration | 985 |
Case 14 Facilitating Statewide HIVAIDS Policies and Priorities in Colorado | 1011 |
Case 15 Finding Common Ground on Abortion | 1031 |
The Gods Fellowship Community Church Reconciliation Process | 1051 |
The Case of Levi Strauss Co | 1065 |
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| 1091 | |
About the Editors | 1125 |
About the Contributors | 1127 |
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عبارات ومصطلحات مألوفة
affordable housing agency agenda agree asked assessor Bight Initiative Catron County CCMP chapter Chattanooga Chelsea citizens collaborative COMMENTARY commitment concerns conflict assessment consensus building effort consensus building group consensus building process consensus process consensus-based constituents convening convenor create decision develop dialogue discussion dispute resolution draft effective ensure environmental Estuary evaluation example experts facilitator federal goals ground rules Haida Haida Gwaii Howard Raiffa identify implementation important individuals interests interviews involved issues Jane Mansbridge joint fact-finding Lawrence Susskind leaders Levi Strauss Massachusetts Military Reservation mediators meeting ment negotiations neutral NOCC options organization organizational outcome Oxford County participants parties PCBs political problem procedures process design proposed regional relationships representatives responsibility role RPAC RuleNet scientists selection SFEP stakeholders strategies task force technical tion TRET understanding York Bight