101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms

الغلاف الأمامي
John Wiley & Sons, 26‏/04‏/2004 - 290 من الصفحات
"Troy Waugh—'the rainmakers' rainmaker'—has provided a well-designed blueprint for selling professional services that skillfully draws upon his more than thirty years in the field. This practical, highly focused guide to the selling process can help our firms achieve sales successes measured not only by effort but also by bottom-line results."
Howard B. Allenberg, vice chairman and CIO, BDO Seidman, LLP

Finally, peerless focus on how to break into all aspects of the selling process and the currents of relationship and buyer development. Learn how to build your personal and firm business more successfully. Covers the process of relationship and buyer development. Provides proven strategies from hundreds of the world's successful firms.

Order your copy today!

من داخل الكتاب

الصفحات المحددة

المحتوى

Chapter TwoProspecting
13
Chapter ThreeQualifying
29
Chapter FourGaining Access to Decision Makers
39
Chapter FiveIdentifying Decision Influencers
49
Chapter SixDiscovering Problems
61
Chapter SevenDeveloping Needs
73
Chapter EightThe R Word
83
Chapter NineBuilding Like and Trust
95
Chapter FourteenGreat Service Builds Loyalty
157
Chapter FifteenBuilding Profits
175
Chapter SixteenOffering Dessert
183
Chapter SeventeenSoliciting Referrals
191
Chapter EighteenBecoming an Insider
205
Chapter NineteenStrategic Directions
219
Chapter TwentyFinal Thoughts
229
Appendices
243

Chapter TenDemonstrating Capabilities
107
Chapter ElevenHandling Objections
121
Chapter TwelvePersuading Decision Influencers
133
Chapter ThirteenMinimizing Risk
147
Reference Guide
259
Index
261
حقوق النشر

طبعات أخرى - عرض جميع المقتطفات

عبارات ومصطلحات مألوفة

مقاطع مشهورة

الصفحة 87 - In his book The Seven Habits of Highly Effective People, Steven Covey explains the importance of being "proactive
الصفحة 193 - In addition to calling current clients and asking them for referrals, you can call past clients and ask them for the names of people who might need your service. Often they also turn out to be interested in trying you again.
الصفحة xv - Klink is a partner in the New York office of Price Waterhouse & Co.
الصفحة 193 - To get the best referrals, you need more than naturally occurring word of mouth. You need to have a program to actively encourage referrals in multiple ways.
الصفحة 193 - A woman said that her clients sometimes thank her effusively for helping them with their money situations. She tells them "The best way to thank me is to send your friends who might need the same help.
الصفحة 31 - The Millionaire Next Door, authors Thomas J. Stanley and William D. Danko assert that the typical millionaire has a boring business and can be met in a trade association.
الصفحة 45 - In their book The Discipline of Market Leaders, Michael Treacy and Fred Wiersema explained that you can't be all things to all people.
الصفحة 164 - And they back up their commitment to client service by looking for, measuring, recognizing, and rewarding performance that results in good service at all levels and in all jobs.
الصفحة 193 - They will be worth several people who like you just as much but aren't in the habit of giving referrals.
الصفحة 225 - If your answer to any of these questions is in the affirmative, you believe as I do: "The demand for high-level professional services is growing, not declining.

نبذة عن المؤلف (2004)

Troy Waugh, CPA, is author of the highly acclaimed book, Power Up Your Profits, and numerous articles published in Accounting Today, The Practical Accountant, and many newsletters. One of the most sought-after speakers on sales and marketing professional services in the country, he is a leading marketing and sales consultant to the accounting industry. Waugh’s experienced team of consultants has helped firms add more than $500 million in new business through its consulting, training, and alliance services. Waugh is the founder of The Rainmaker Academy, the leading sales and marketing training course in the United States and Western Europe. Its graduates have attracted more than $300 million to their firms as a result of this program.

معلومات المراجع