The Psychology of Behaviour at Work: The Individual in the Organization

الغلاف الأمامي
Psychology Press, 2005 - 821 من الصفحات
This superb introduction to the field of organizational psychology and organizational behaviour builds on the foundation of the highly successful first edition to provide up-to-date explanations of all the key topics in a clear, coherent and accessible style. The text is supported by numerous illustrations and examples as well as end-of-chapter summaries and concluding remarks. Topic sections on key research studies, as well as applied aspects such as human resources applications and cross-cultural issues, lead the reader through the complexities of the theory to its practical application.

The Psychology of Behaviour at Work covers all major topics in the field, from vocational choice, personality, attitudes, motivation and stress, to cooperation, learning, training, group dynamics, decision making and leadership. Further sections introduce corporate culture and climate, as well as organisational structure, change and development, and a final section outlines predictions not only for the future study of organizational psychology, but of the future of work itself.

As with the first edition, The Psychology of Behaviour at Work will prove to be an invaluable resource for psychology students on work and organizational psychology courses, business students on organizational behaviour courses, and human resources managers eager to expand their knowledge of this fascinating field.

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المحتوى

Introduction
1
Assumptions and premises of work psychology
6
What do work psychologists do?
7
Professional accreditation
8
What then is an organization?
15
Terminological difference
17
Management science work psychology and common sense
21
Knowledge about work psychology
25
learning by modelling others
445
Punishing and disciplining undesirable behaviour
448
Current trends in training
449
Developing a training strategy
455
Motivating trainees
458
Learning styles
459
Training needs
461
Measuring the effectiveness of training
464

Evolutionary psychology in business
33
Theories laws and models in work psychology
36
The direction of causality
39
Conclusion
51
The history of organizational psychology and the study of work psychology
61
Different approaches to historical understanding
64
Models of man approach to work psychology
66
The great thinker perspective
69
The timeband perspective
84
The school of thought perspective
88
The seminal study approach
94
Integrating the different perspectives
98
Conclusion
99
Vocational choice organizational selection and socialization
107
Vocational choice and guidance
108
Career typology
111
Theories in vocational psychology
112
Recruitment
116
Expectancy theory and occupational choice
126
Personnel selection
129
Job analysis
131
Organizational choice
143
Organizational socialization
144
Conclusion
148
Personality and individual differences
159
Six approaches to personality and individual differences at work
163
Personality testing at work
170
Trait theories of organizational behaviour
171
The concepts of style and preference
188
The biodata method
196
Intelligence at work
204
Selfesteem at work
211
Why personality traits may not predict behaviour at work
213
Conclusion
216
Workrelated attitudes values and perceptions
231
The theories of reasoned action and planned behaviour
233
Workrelated belief systems
239
Social values and work
257
Perceiving others at work
260
Conclusion
269
Work motivation and satisfaction
277
The motivation to work
280
Compensation money and pay
281
Personality and motivation
285
Need theories
286
Equity theories
294
Value theories
300
Reinforcement theories
302
Expectancy theories
306
Job facet theory and quality of working life
313
Attributional style
315
Comparison and integration of the different theories
317
Motivationenhancing techniques
320
Workrelated locus of control
322
Measuring job motivation and involvement
327
Work satisfaction
329
Theories of the causes of job satisfaction
331
Job satisfaction and life satisfaction
332
Measuring job satisfaction
339
Stress at work
354
Theories and models in stress research
358
Occupational stress
363
The causes of stress
365
The consequences of stress
372
Health and safety at work
375
The psychology of absenteeism
376
Accident proneness
379
Conclusion
384
Cooperation power and ethical behaviour in organizations
394
Cooperation in organizations
397
Conflict in organizations
401
The conflict process
402
Causes of conflict
408
Structural solutions
410
Conflict management
411
Power and influence in organizations
412
Organizational politics
416
Group power
419
Business ethics
422
Conclusion
428
Learning and training at work
435
Education versus training
439
Management literacy
441
Theories of learning
443
Conclusion
468
Group dynamics
477
What is a group?
478
Group development
481
Formal and informal groups
483
Group characteristics
485
The characteristics of an effective workgroup
494
Teamwork
496
Group diversity
497
Individuals teams and occupational success
499
Benefits and drawbacks of working in groups
505
Intergroup behaviour
510
Women at work
514
Diversity and discrimination at work
515
Conclusion
516
Decisionmaking
525
Personal decision style
531
How rational are human beings?
534
Behavioural economics and money decisions
541
Individual versus group decisionmaking
543
Brainstorming
545
Techniques to improve decisionmaking
550
Groupthink
553
Group polarization when taking risky decisions
556
Conclusion
558
Leadership
566
A historical review of approaches to leadership
570
Followership and mutual influence
593
Networking negotiating and enabling
595
Conclusion
597
Culture at work
608
Whence national differences?
610
Corporate culture
613
The problem of definition
615
Dimensions factors and other distinctions
618
Classifying and categorizing culture
620
The major impact of corporate culture on organizations
626
Cultural dimensions and international management
631
Assessing and measuring corporate culture
632
Corporate climate
635
The causes and consequences of climate
639
Measuring climate
643
Conclusion
646
Organizational structure change and development
654
The uptake of innovation
658
Teleworking
659
Organizational charts
661
Departmentalization
666
Kinds of departments
667
Centralization versus decentralization
668
Over versus understaffing
671
The consequences of a poor structure
672
Organizational change
675
Factors associated with organizational change
679
Characteristics of the change situation
682
Reactions to change
683
Organization development
685
Assessment of change checklist
690
Conclusion
691
Working abroad
700
Types of expatriates
701
Culture shock
706
The Ucurve hypothesis
710
Preparing selecting training evaluating and repatriating managers
715
Reducing expatriate stress
721
Globalization and international relocation
724
Coping with job transfers
730
Managing crossculturally
733
Considerations for successful relocation
741
Conclusion
742
The future of work
752
Optimism and pessimism
754
Forecasting
756
The changing nature of work
760
Alternative work arrangements
761
The view from 30 years ago
765
Education and the future of work
772
The limitations of past approaches
773
The future of work psychology
777
Conclusion
778
Author Index
787
Subject Index
799
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